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HOW INFORMAL TONE AND QUESTION-LED EMAILS GENERATED 820 INTERESTED REPLIES

An executive events company selling thought leadership media placements used informal, question-first messaging and a low-commitment one-pager CTA to engage C-level executives across 93,000+ cold emails.

Events & Media Thought Leadership Global Market
~94,000
0.87%
820
124

An executive events and media company helping business leaders gain thought leadership visibility through TV, conference, and publishing placements needed to scale their outreach. Their challenge: reaching the right decision-makers across wildly different industries—from biotech to fashion to financial services—who would benefit from executive visibility.

The service is high-touch and perception-driven, making mass-market cold email risky if the tone doesn’t match. They needed messaging that felt consultative, not transactional.

Conference-specific campaigns targeting attendees of major industry events complemented a broader total-addressable-market approach.

Target Audience

Seniority C-Level, Directors, VPs, Managers
Department Executive, Marketing, Sales, Product
Company Size SMBs to mid-market (1–200 employees = 72% of positive replies)
Geography United States (72%), with secondary traction in Canada, UK, Israel
Industries IT/Software, Financial Services, Healthcare, Apparel, Biotech

Messaging Approach

5 campaigns total—a broad TAM sweep plus event-specific campaigns targeting conference attendees, exhibitors, and sponsors at major industry conferences.

Led with the media opportunity rather than pricing. Informal tone tested against formal across multiple variants with component-level tracking.

Multiple email variants tested different tones (formal vs. informal), lengths (short to long), and structures (question-first vs. value-prop-first vs. trust-first), with component-level performance tracking across all campaigns.

Informal tone dominated—7 of the top 10 email combos were informal

The audience of executives responded far better to casual, conversational messaging than formal pitches. Informal emails generated more positive replies across all structures and lengths.

Informal outperformed formal ~2:1
“Can I send a one-pager?” CTA generated 69 positive replies

This single low-commitment CTA accounted for 44% of all tagged positive responses. It massively outperformed meeting-request CTAs. The runner-up, a referral-seeking “Can you point me to the right team member?” generated 39 replies.

69 replies from one CTA
Question-first email structure was the top performer

Emails that opened with a question before presenting the value prop generated 37 positive replies. Trust-first structures came close at 41 combined. Leading with curiosity worked better than leading with the pitch.

Question > Value Prop > CTA = top structure
Short-to-medium length outperformed long

No long-form emails appeared in the top 15 performing combinations. Short and medium-length emails performed equally well, suggesting conciseness matters for this audience of busy executives.

Short + medium only in top 15
Seniority Department Company Size Replies
C-Level Executive 1–10 employees 155
Director Marketing 11–50 employees 28
VP Marketing 51–200 employees 17
Manager Marketing 51–200 employees 12
VP Executive 201–500 employees 11

Based on enriched contact data. Some replies had incomplete profile information.

Ideal For

  • Companies selling high-touch B2B services (media, consulting, advisory)
  • Businesses targeting C-level executives across multiple industries
  • Event companies or conference organizers building sponsor pipelines
  • Services where the pitch needs to feel consultative, not transactional

Success Factors

  • Informal, question-first messaging that creates dialogue
  • A specific, low-commitment deliverable to offer (one-pager, deck, examples)
  • Multi-campaign strategy mixing broad TAM with event-specific targeting
  • Patience with volume—94K emails to generate 820 interested replies

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